Shipping Policy

1.🚚 Free Shipping thresholds vary by country and will be displayed at checkout.

Please note: To complete checkout, orders shipping to the United States must meet a minimum value of $149.97. Orders under this amount may incur higher shipping fees, and some low-value orders may not be eligible for shipment.

2. Estimated Shipping Time:

United States、Europe & Australia: 7-14 business days
Hong Kong, Japan, Korea: 4-6 business days

3. Order Processing Time
Once your order is confirmed, we will process and ship it within 1-3 business days.
In case of special circumstances (such as peak seasons or holidays), shipping may be delayed, and you will be notified accordingly.

4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number, which you can use to check the status of your order at any time.

5. Packaging and Protection
We use professional packaging materials to ensure that your rug arrives in perfect condition. If your order is damaged during shipping, please contact us immediately, and we will assist you with the return or replacement process.

If you have any questions, feel free to contact our customer service team, and we will be happy to assist you!