We want you to love what you ordered!

If it’s your first order with us, you're eligible for a free return or exchange, and you don’t even need to send the item back — just contact us within 14 days of receiving your order.

⚠️Note: Each household is eligible for this offer once within 12 months.

You can still return or exchange within 14 days, but:

• You'll need to cover the return shipping.
• We do not charge any restocking fees.
• A refund will be issued after we inspect the item.
• To qualify for a full refund, the returned item must be in brand-new condition, without:
  【Pet hair, dirt, or grass stains】
  【Signs of use, washing, or damage】
  【Any wear from improper care】

⚠️ Items returned in unsellable condition won't be refunded.

⚠️ Please return the item in its original or similarly protective packaging to avoid damage in transit

If your order arrives damaged or defective, we will provide you with a free replacement or full refund without requiring you to return the item.

Just contact us within 14 days of receiving your order, and we’ll take care of the rest!

We always strive to be fair and understanding. However, we reserve the right to make the final judgment on what qualifies as a quality issue.

💡 Note: Due to different screen displays and lighting, minor color variations are not considered quality issues.